[SOLVED] Cyrus 8 dac not detected by Snakeoil (solved)
#1
Ok, this issue seems to have resolved itself. After failing to get the Cyrus to show up in snakeoil I connected it to a Windows machine to see if it required any special drivers to interface with it. It didn't, the driver was present in the Windows kernel and it showed up as a generic USB audio device. I then decided to check if the Shaar was faulty by connecting to an onboard USB on the Snakeoil machine and it showed up fine. Just to be sure I connected to the Shaar again and what do you know.. it showed up on the harware tab...

No idea why it didn't work the first time but it works fine now. 

We have just installed Snakeoil on a new server, and can find the library, but the Shaar Deluxe card is not showing in the ALSA devices table.
Any clues please?


Thanks,
BioBrian.

[Image: hardware_tab.png]

Sorry, misunderstood slightly... It's a USB controller so the device I should have been looking for is the DAC I connected to it (which apparently isn't a standard protocol that snakeoil can talk to) and doesn't show up in the device table.  Feel free to delete this thread as I've already answered my own question (I think).
Reply

#2
All the audio devices in that tab is your onboard audio sound card (PCH), and not your Cyrus 8 DAC.

Can you ssh into your system, and run the following:
PHP Code:
sudo lsusb -

Enter your login password when prompted.

Cut and paste the contents here. thanks.

Edit: also, do you have another USB audio device you can try and connect and see if Snakeoil is detecting it?
Snakeoil Operating System - Music, your way!
Reply

#3
Hi Agent Kith,
We got the player working last night - sorry to keep you up!
This morning, Angus is not here, and I can't find how to play music through Snakeoil.
I've typed in the 10.0.0.6 adress and get Snakeoil, but none of the tabs gives me a clue how to find the music library.
What am I missing?
cheers,
Brian.
Reply

#4
(20-Oct-2016, 06:29 AM)BioBrian Wrote: Hi Agent Kith,
We got the player working last night - sorry to keep you up!
This morning, Angus is not here, and I can't find how to play music through Snakeoil.
I've typed in the 10.0.0.6 adress and get Snakeoil, but none of the tabs gives me a clue how to find the music library.
What am I missing?
cheers,
Brian.
Brain,
From web interface with your server "name:9000". e.g: "snakeoil-os.local:9000"
Once you get in to LMS, you need to update your music library via LMS setting. A setting button is at lower right corner of the screen or LMS.
[-] The following 1 user Likes Chanh's post:
  • agent_kith
Reply

#5
(19-Oct-2016, 10:09 PM)agent_kith Wrote: All the audio devices in that tab is your onboard audio sound card (PCH), and not your Cyrus 8 DAC.

Can you ssh into your system, and run the following:
PHP Code:
sudo lsusb -

Enter your login password when prompted.

Cut and paste the contents here. thanks.

Edit: also, do you have another USB audio device you can try and connect and see if Snakeoil is detecting it?


002 Device 002: ID 174c:3074 ASMedia Technology Inc. ASM1074 SuperSpeed hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         3
  bMaxPacketSize0         9
  idVendor           0x174c ASMedia Technology Inc.
  idProduct          0x3074 ASM1074 SuperSpeed hub
  bcdDevice            0.01
  iManufacturer           2 ASMedia
  iProduct                3 AS2107
  iSerial                 1 USB2.0 Hub
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           31
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes           19
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Feedback
        wMaxPacketSize     0x0002  1x 2 bytes
        bInterval               8
        bMaxBurst               0
Hub Descriptor:
  bLength              12
  bDescriptorType      42
  nNbrPorts             4
  wHubCharacteristic 0x0009
    Per-port power switching
    Per-port overcurrent protection
  bPwrOn2PwrGood       60 * 2 milli seconds
  bHubContrCurrent    400 milli Ampere
  bHubDecLat          0.4 micro seconds
  wHubDelay          3492 nano seconds
  DeviceRemovable    0x00
 Hub Port Status:
   Port 1: 0000.02a0 5Gbps power Rx.Detect
   Port 2: 0000.02a0 5Gbps power Rx.Detect
   Port 3: 0000.02a0 5Gbps power Rx.Detect
   Port 4: 0000.02a0 5Gbps power Rx.Detect
Binary Object Store Descriptor:
  bLength                 5
  bDescriptorType        15
  wTotalLength           42
  bNumDeviceCaps          3
  USB 2.0 Extension Device Capability:
    bLength                 7
    bDescriptorType        16
    bDevCapabilityType      2
    bmAttributes   0x00000000
      (Missing must-be-set LPM bit!)
  SuperSpeed USB Device Capability:
    bLength                10
    bDescriptorType        16
    bDevCapabilityType      3
    bmAttributes         0x00
    wSpeedsSupported   0x000e
      Device can operate at Full Speed (12Mbps)
      Device can operate at High Speed (480Mbps)
      Device can operate at SuperSpeed (5Gbps)
    bFunctionalitySupport   1
      Lowest fully-functional device speed is Full Speed (12Mbps)
    bU1DevExitLat          10 micro seconds
    bU2DevExitLat        2047 micro seconds
  Container ID Device Capability:
    bLength                20
    bDescriptorType        16
    bDevCapabilityType      4
    bReserved               0
    ContainerID             {00000000-0000-0000-0000-000000000000}
Device Status:     0x0001
  Self Powered

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         3
  bMaxPacketSize0         9
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0003 3.0 root hub
  bcdDevice            4.04
  iManufacturer           3 Linux 4.4.9-rt17-x64-snakeoil xhci-hcd
  iProduct                2 xHCI Host Controller
  iSerial                 1 0000:00:14.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           31
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12
        bMaxBurst               0
Hub Descriptor:
  bLength              12
  bDescriptorType      42
  nNbrPorts             6
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood       10 * 2 milli seconds
  bHubContrCurrent      0 milli Ampere
  bHubDecLat          0.0 micro seconds
  wHubDelay             0 nano seconds
  DeviceRemovable    0x60
 Hub Port Status:
   Port 1: 0000.0203 5Gbps power U0 enable connect
   Port 2: 0000.02a0 5Gbps power Rx.Detect
   Port 3: 0000.02a0 5Gbps power Rx.Detect
   Port 4: 0000.02a0 5Gbps power Rx.Detect
   Port 5: 0000.02a0 5Gbps power Rx.Detect
   Port 6: 0000.02a0 5Gbps power Rx.Detect
Binary Object Store Descriptor:
  bLength                 5
  bDescriptorType        15
  wTotalLength           15
  bNumDeviceCaps          1
  SuperSpeed USB Device Capability:
    bLength                10
    bDescriptorType        16
    bDevCapabilityType      3
    bmAttributes         0x02
      Latency Tolerance Messages (LTM) Supported
    wSpeedsSupported   0x0008
      Device can operate at SuperSpeed (5Gbps)
    bFunctionalitySupport   3
      Lowest fully-functional device speed is SuperSpeed (5Gbps)
    bU1DevExitLat          10 micro seconds
    bU2DevExitLat         512 micro seconds
Device Status:     0x0001
  Self Powered

Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         1 Single TT
  bMaxPacketSize0        64
  idVendor           0x05e3 Genesys Logic, Inc.
  idProduct          0x0608 Hub
  bcdDevice           88.31
  iManufacturer           0
  iProduct                1 USB2.0 Hub
  iSerial                 0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0001  1x 1 bytes
        bInterval              12
Hub Descriptor:
  bLength               9
  bDescriptorType      41
  nNbrPorts             4
  wHubCharacteristic 0x00e9
    Per-port power switching
    Per-port overcurrent protection
    TT think time 32 FS bits
    Port indicators
  bPwrOn2PwrGood       50 * 2 milli seconds
  bHubContrCurrent    100 milli Ampere
  DeviceRemovable    0x00
  PortPwrCtrlMask    0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0100 power
   Port 3: 0000.0100 power
   Port 4: 0000.0100 power
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         0 Full speed (or root) hub
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x0001
  Self Powered

Bus 001 Device 003: ID 2516:003c
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x2516
  idProduct          0x003c
  bcdDevice           12.01
  iManufacturer           1 Cooler Master Technology Inc.
  iProduct                2 MASTERKEYS PRO S
  iSerial                 0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           91
    bNumInterfaces          3
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xa0
      (Bus Powered)
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      1 Boot Interface Subclass
      bInterfaceProtocol      1 Keyboard
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.11
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      64
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0008  1x 8 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0 No Subclass
      bInterfaceProtocol      0 None
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.11
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      34
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x04  EP 4 OUT
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0 No Subclass
      bInterfaceProtocol      0 None
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.11
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength     134
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
Device Status:     0x0000
  (Bus Powered)

Bus 001 Device 002: ID 174c:2074 ASMedia Technology Inc. ASM1074 High-Speed hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         2 TT per port
  bMaxPacketSize0        64
  idVendor           0x174c ASMedia Technology Inc.
  idProduct          0x2074 ASM1074 High-Speed hub
  bcdDevice            0.01
  iManufacturer           2 ASMedia
  iProduct                3 AS2107
  iSerial                 1 USB2.0 Hub
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           41
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      1 Single TT
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0001  1x 1 bytes
        bInterval              12
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       1
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      2 TT per port
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0001  1x 1 bytes
        bInterval              12
Hub Descriptor:
  bLength               9
  bDescriptorType      41
  nNbrPorts             4
  wHubCharacteristic 0x00a9
    Per-port power switching
    Per-port overcurrent protection
    TT think time 16 FS bits
    Port indicators
  bPwrOn2PwrGood        1 * 2 milli seconds
  bHubContrCurrent    100 milli Ampere
  DeviceRemovable    0x00
  PortPwrCtrlMask    0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0100 power
   Port 3: 0000.0100 power
   Port 4: 0000.0100 power
Binary Object Store Descriptor:
  bLength                 5
  bDescriptorType        15
  wTotalLength           42
  bNumDeviceCaps          3
  USB 2.0 Extension Device Capability:
    bLength                 7
    bDescriptorType        16
    bDevCapabilityType      2
    bmAttributes   0x00000000
      (Missing must-be-set LPM bit!)
  SuperSpeed USB Device Capability:
    bLength                10
    bDescriptorType        16
    bDevCapabilityType      3
    bmAttributes         0x00
    wSpeedsSupported   0x000e
      Device can operate at Full Speed (12Mbps)
      Device can operate at High Speed (480Mbps)
      Device can operate at SuperSpeed (5Gbps)
    bFunctionalitySupport   1
      Lowest fully-functional device speed is Full Speed (12Mbps)
    bU1DevExitLat          10 micro seconds
    bU2DevExitLat        2047 micro seconds
  Container ID Device Capability:
    bLength                20
    bDescriptorType        16
    bDevCapabilityType      4
    bReserved               0
    ContainerID             {00000000-0000-0000-0000-000000000000}
Device Status:     0x0001
  Self Powered

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         1 Single TT
  bMaxPacketSize0        64
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0002 2.0 root hub
  bcdDevice            4.04
  iManufacturer           3 Linux 4.4.9-rt17-x64-snakeoil xhci-hcd
  iProduct                2 xHCI Host Controller
  iSerial                 1 0000:00:14.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12
Hub Descriptor:
  bLength               9
  bDescriptorType      41
  nNbrPorts             7
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
    TT think time 8 FS bits
  bPwrOn2PwrGood       10 * 2 milli seconds
  bHubContrCurrent      0 milli Ampere
  DeviceRemovable    0xc0
  PortPwrCtrlMask    0xff
 Hub Port Status:
   Port 1: 0000.0503 highspeed power enable connect
   Port 2: 0000.0100 power
   Port 3: 0000.0100 power
   Port 4: 0000.0103 power enable connect
   Port 5: 0000.0503 highspeed power enable connect
   Port 6: 0000.0100 power
   Port 7: 0000.0100 power
Device Status:     0x0001
  Self Powered
Reply

#6
I don't think I see the Cyrus DAC in that output, and yet you get music playing?
Snakeoil Operating System - Music, your way!
Reply

#7
(20-Oct-2016, 09:19 AM)agent_kith Wrote: I don't think I see the Cyrus DAC in that output, and yet you get music playing?

I've been trying to nut it out all day. It plays for a while, then if I close, and try again, it won't see the Cyrus DAC. I tried rebooting a few things, which seemed to work when something happened by accident, but it still wouldn't see it.
Then I realized that the JS-2 power supply was still keeping the Shaar card powered, even when I closed the Server down. So when I powered OFF the JS-2, the Shaar was able to 'reboot' when started up again, and the music happened (Cyrus device recognized) - such a relief.

I hope this has that little worry sorted.

Now I have a new problem - how to add new material to the library. I can't see anything in the whole Snakeoil site that even mentions this, or importing a library to the SSD at all (Angus did it last night - I didn't see the process).

Could you please tell me where to look?

Cheers from Brian.
Reply

#8
(20-Oct-2016, 04:39 PM)BioBrian Wrote: Now I have a new problem - how to add new material to the library. I can't see anything in the whole Snakeoil site that even mentions this, or importing a library to the SSD at all (Angus did it last night - I didn't see the process).

Could you please tell me where to look?
That's an excellent question. [Image: thumbs.png] It's not very obvious in the manual atm, it's here (Tab: Music Library). Scroll down a bit till you see Copying Files Over Network.

I'd re-jig the manual a bit to make this more obvious.
Snakeoil Operating System - Music, your way!
Reply

#9
(20-Oct-2016, 05:27 PM)agent_kith Wrote:
(20-Oct-2016, 04:39 PM)BioBrian Wrote:  
That's an excellent question. [Image: thumbs.png] It's not very obvious in the manual atm, it's here (Tab: Music Library). Scroll down a bit till you see Copying Files Over Network.

I'd re-jig the manual a bit to make this more obvious.

Sorry, I must have a different version from what you are referring to. Under Music Library there's nothing about Copying Files Over Network.
What is the link to the Manual you are referring to?

(20-Oct-2016, 04:39 PM)BioBrian Wrote:  

I've just found The Snakeoil Reference. I was stuck on just the software on the new server - didn't realize all this was out there.
I'll give it a good read and try not to bother you until I have!
Cheers from Brian.
Reply

#10
(20-Oct-2016, 06:03 PM)BioBrian Wrote: I'll give it a good read and try not to bother you until I have!
Cheers from Brian.
Keep bothering away.. I don't bite, usually [Image: eating_me.gif].
Snakeoil Operating System - Music, your way!
Reply



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