Support & Troubleshooting


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Important Notice: Snakeoil Support and Troubleshooting
Issue tracking is now done in Mantis, this gives me better management features. The link is at the top of this sub-forum, titled "Issue Tracking". You can refer to the Mantis bug tracker to check the progress of Snakeoil issues.

For general support and help, just post in this forum. Some general guidelines:
  1. Write down your problem/issue/request in as much detail as you can. Be specific, straight to the point but do not miss out any critical information
  2. Detailed step by step on how to re-create the problem above
  3. A picture is worth a thousand words, use the "Add Image To Post" feature to easily attach pictures to your posts
  4. Limit yourself to one problem per thread, it'd be easier for both of us. If you have multiple issues create multiple threads
  5. Do a search in the forum and the manual and make sure if your issues hasn't already been raised or documented
Cutting down the paperwork means I have more time to develop and improve Snakeoil, and less time on support. Appreciate your help on this. Thanks

Forums in 'Support & Troubleshooting'
Issue Tracking
Official Snakeoil Mantis Bug Tracker (read only)


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International Support - 中文|普通话
Snakeoil support in your native language

xb_11
ES9038Q2M 无法驱动
25-Dec-2021, 08:59 PM
by xb_11

3 Threads 
20 Replies
3 Threads 
20 Replies
xb_11
ES9038Q2M 无法驱动
25-Dec-2021, 08:59 PM
by xb_11

Support & Troubleshooting
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pathetic
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agent_kith
26-Jan-2022, 08:19 AM
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seafoodlover
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Go to first unread post [SOLVEDmyMPD showing as disconnected (Pages: 1 2 3 )
seafoodlover, 29-Sep-2021, 10:38 PM
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22 375
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pathetic
25-Jan-2022, 09:34 AM
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pathetic
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pathetic
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pathetic
21-Jan-2022, 08:46 AM
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vinaymoturi
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Go to first unread post [SOLVEDMP3 Plaback
vinaymoturi, 11-Nov-2021, 08:30 PM
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9 142
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patricia1066
07-Jan-2022, 02:56 AM
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anewmission
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Go to first unread post A few problems (Pages: 1 2 )
anewmission, 21-Dec-2021, 05:51 PM
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anewmission
28-Dec-2021, 08:24 AM
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bigmo
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bigmo, 03-Nov-2021, 04:57 AM
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agent_kith
14-Nov-2021, 07:42 AM
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claybomb
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agent_kith
12-Nov-2021, 06:10 AM
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nappyhead
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Go to first unread post Radio Firmware update
nappyhead, 24-Jan-2021, 05:14 AM
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agent_kith
18-Sep-2021, 11:33 AM
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agent_kith
   
ea59
Moved: My experience with Gear isolation 1.2.1
ea59, 13-Sep-2021, 06:42 PM
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ea59
14-Sep-2021, 02:33 PM
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gibbo9000
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Go to first unread post LMS not finding any players (Pages: 1 2 )
gibbo9000, 12-Aug-2021, 08:37 PM
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agent_kith
12-Sep-2021, 11:39 AM
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protongx
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protongx
30-Aug-2021, 09:37 AM
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Beecham
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Go to first unread post Issue: RoonBridge | Pi | 1.2.0
Beecham, 21-Aug-2021, 06:34 AM
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agent_kith
21-Aug-2021, 03:02 PM
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agent_kith
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vinaymoturi
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vinaymoturi, 17-Aug-2021, 02:36 PM
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agent_kith
18-Aug-2021, 07:50 AM
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Snoopy8
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Snoopy8
13-Aug-2021, 08:45 PM
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Snoopy8
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agent_kith
12-Aug-2021, 06:49 AM
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szczemirek
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Bromf
06-Aug-2021, 04:39 PM
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Primare11
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Go to first unread post Add RompR or/and O!MPD
Primare11, 23-Jul-2021, 10:14 PM
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Primare11
24-Jul-2021, 03:40 PM
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Primare11
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Go to first unread post JRiver 27 seg faults in Gear Isolation (Pages: 1 2 3 )
Primare11, 27-Jun-2021, 09:00 PM
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Primare11
22-Jul-2021, 03:35 PM
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Snoopy8
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Go to first unread post [SOLVEDSqueezeboxserve always started in 1.2.x
Snoopy8, 19-Jul-2021, 06:17 PM
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Snoopy8
21-Jul-2021, 08:37 AM
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Snoopy8
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agent_kith
14-Jul-2021, 08:19 AM
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